№4 (35), 2015. INFORMATION TECHNOLOGY, COMPUTER SCIENCE AND CONTROL

N.V. Shokhrina, A.N. Feofanov, T.G. Grishina

The basic methodology of the technical characteristics of products

Review of quality function deployment methodology fulfilled, advantages and disadvantages detected. Based on the analysis held and in compliance with hierarchy analysis method principles, product design quality management methodology is developed and the algorithm is suggested. The methodology offers the possibility to determine product’s technical characteristics value from the perspective of their impact on customer satisfaction degree.

Keywords: quality function, decision making, expert assessment.

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